Proterra · United States · Mod
Proterra Catalyst: Electrical system — software
Affects Proterra Catalyst · 2019–2020 — about 12 vehicles.
The hazard
The rear door may open without the driver's awareness, increasing the risk of injury.
What to do
Proterra will notify owners, and dealers will update the software, free of charge. Owner notification letters were mailed on June 11, 2021. Owners may contact Proterra customer service at 1-864-438-0000.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational