Mercedes-Benz · United States · Mod
Mercedes-Benz Sprinter 3500, Sprinter 2500 +2 more: Electrical system — instrument cluster/panel
Affects Mercedes-Benz Sprinter 3500, Sprinter 2500, Sprinter 4500, Sprinter 1500 · 2019–2020 — about 1K vehicles.
The hazard
A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
What to do
DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational