Mercedes-Benz · United States · High
Mercedes-Benz C 300, S 450 +25 more: Structure — roof and pillars
Affects Mercedes-Benz C 300, S 450, C 350 E, CLA 250, GLA 250, AMG S63, AMG GLA45, CLA250, S550, C300, C400, AMG CLA45, AMG S65, GLE450, AMG GLE63, S600, C450, GLC300, AMG C63, AMG GLE43, C350E, AMG C43, AMG GLC43, GLC 300, AMG GLC63, GLC350E, S560 · 2014–2020 — about 15K vehicles.
The hazard
The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
What to do
Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.