BMW X7, XB7 +2 more: Seats — head restraint

Affects BMW X7, XB7, X5, X5 Hybrid · 2021 — about 258 vehicles.

The hazard

In the event of a crash, the head restraints could detach, and increase the risk of injury.

What to do

BMW will notify owners, and dealers will inspect the head restraints, and replace them as necessary, free of charge. The recall began May 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational