Mercedes-Benz Sprinter 1500, Sprinter 2500 +2 more: Latches/locks/linkages — lock

Affects Mercedes-Benz Sprinter 1500, Sprinter 2500, Sprinter 4500, Sprinter 3500 · 2019–2020 — about 56 vehicles.

The hazard

In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.

What to do

DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational