Polestar · United States · High
Polestar Polestar 2: Electrical system — software
Affects Polestar Polestar 2 · 2021–2022 — about 3K vehicles.
The hazard
A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.
What to do
Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational