Mercedes-Benz · United States · Mod
Mercedes-Benz Metris: Seats
Affects Mercedes-Benz Metris · 2021 — about 4 vehicles.
The hazard
An improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash.
What to do
DVUSA will notify owners, and dealers will replace the seat frame base, free of charge. DVUSA issued owners an interim notification on May 6, 2021. The recall began May 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZNAT.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational