Mercedes-Benz · United States · Mod
Mercedes-Benz Sprinter 2500, Sprinter 4500 +2 more: Back over prevention — camera
Affects Mercedes-Benz Sprinter 2500, Sprinter 4500, Sprinter 3500, Sprinter 1500 · 2019–2020 — about 198 vehicles.
The hazard
A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
What to do
DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational