Mercedes-Benz · United States · Mod
Mercedes-Benz GLC300, GLC 300 +23 more: Communication — auto crash notification
Affects Mercedes-Benz GLC300, GLC 300, S 450, AMG GLC43, S560, GLA 250, GLE 450, CLA 250, AMG E53, E 300, CLS 450, E 400, GLC 350, C 300, AMG E63, AMG GT53, AMG Gta, GLE 400, GLE 350, GLS450, E300, GLE350, S550, C300, CLA250 · 2017–2021 — about 67 vehicles.
The hazard
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
What to do
MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.