Volkswagen · United States · Mod
Volkswagen Atlas Cross Sport, Atlas +2 more: Seats
Affects Volkswagen Atlas Cross Sport, Atlas, Tiguan, Jetta · 2020–2021 — about 5K vehicles.
The hazard
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
What to do
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational