Ford · United States · High
Ford C-Max, Fiesta +5 more: Latches/locks/linkages — latch
Affects Ford C-Max, Fiesta, Focus, Fusion, Transit Connect, Escape, Mustang · 2011–2016 — about 2.1M vehicles.
The hazard
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
What to do
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.