RAM 3500, 2500: Structure

Affects RAM 3500, 2500 · 2019–2020 — about 38K vehicles.

The hazard

A bed step that unexpectedly fails while in use increases the risk of injury to the user.

What to do

Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational