Setra · United States · High
Setra S417 TC: Structure — door
Affects Setra S417 TC · 2017–2020 — about 63 vehicles.
The hazard
A detached door can increase the risk of injury to the coach occupants or the detached door could be a road hazard, increasing the risk of a crash.
What to do
Daimler Coaches will notify owners, and dealers will replace the front entrance door support frame and holders at the base of the support frame, free of charge. The recall is expected to begin May 29, 2020. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coach's number for this recall is 72.00M20089A.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational