Freightliner · United States · Crit
Freightliner Sprinter 2500, Sprinter 3500 +2 more: Engine and engine cooling — gas recirculation valve (egr valve)
Affects Freightliner Sprinter 2500, Sprinter 3500, Sprinter 4500, Sprinter 1500 · 2019 — about 4K vehicles.
The hazard
If the connecting screws are not properly tightened, hot exhaust gases may leak from the EGR pipe, increasing the risk of a fire.
What to do
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will renew the screw connection and the flange seals on the exhaust gas recirculation pipe, free of charge. DVUSA issued owners an interim notification on April 6, 2020. The recall began May 4, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AGROHR.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational