Ford Flex, Taurus: Suspension — rear

Affects Ford Flex, Taurus · 2013–2018 — about 211K vehicles.

The hazard

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

What to do

Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational