Jayco Travel Trailer White Hawk: Structure — escape/egress/exit

Affects Jayco Travel Trailer White Hawk · 2019–2020 — about 51 vehicles.

The hazard

In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.

What to do

Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational