Western Star 4900, 5700: Structure — door

Affects Western Star 4900, 5700 · 2017–2020 — about 3K vehicles.

The hazard

A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.

What to do

DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational