Mercedes-Benz · United States · High
Mercedes-Benz Sprinter 2500, Sprinter 4500 +2 more: Structure — door
Affects Mercedes-Benz Sprinter 2500, Sprinter 4500, Sprinter 3500, Sprinter 1500 · 2019 — about 153 vehicles.
The hazard
If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
What to do
DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational