Mercedes-Benz Metris: Electrical system — 12v/24v/48v battery

Affects Mercedes-Benz Metris · 2016–2020 — about 15K vehicles.

The hazard

If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.

What to do

DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational