Thomas Built Buses · United States · Mod
Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX +2 more: Seats
Affects Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner Efx, Minotour · 2014–2020 — about 54K vehicles.
The hazard
The lack of impact absorption increases the risk of injury in the event of a crash.
What to do
DTNA will notify owners, and dealers will install additional impact material between the re-bond back and the vinyl back cover to increase the amount of absorption, free of charge. DTNA issued owners an interim notification on November 29, 2019. The recall began June 22, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-832.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational