Mercedes-Benz · United States · Mod
Mercedes-Benz GLE 350, GLE 450: Equipment — owners/service/other manual
Affects Mercedes-Benz GLE 350, GLE 450 · 2020 — about 1K vehicles.
The hazard
Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.
What to do
MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational