Mercedes-Benz · United States · Crit
Mercedes-Benz GLE 350, GLE 450 +1 more: Equipment — air conditioner
Affects Mercedes-Benz GLE 350, GLE 450, GLS 450 · 2020 — about 18K vehicles.
The hazard
If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving. These features increase the risk of an injury or crash.
What to do
MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080005.