Thomas Built Buses Saf-T-Liner Efx, Minotour +2 more: Structure — escape/egress/exit

Affects Thomas Built Buses Saf-T-Liner Efx, Minotour, Saf-T-Liner HDX, Saf-T-Liner C2 · 2019–2020 — about 3K vehicles.

The hazard

If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.

What to do

DTNA will notify owners, and dealers will install a new handle, free of charge. Owners were issued an interim notification on September 13, 2019. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational