Jeep · United States · Mod
Jeep Cherokee: Power train — automatic transmission
Affects Jeep Cherokee · 2014 — about 82K vehicles.
The hazard
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
What to do
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational