RAM · United States · Mod
RAM Promaster: Seats
Affects RAM Promaster · 2014–2019 — about 544 vehicles.
The hazard
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
What to do
New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational