Mercedes-Benz · United States · Mod
Mercedes-Benz Metris: Steering — electric power assist system
Affects Mercedes-Benz Metris · 2016–2017 — about 9K vehicles.
The hazard
Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
What to do
DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational