Freightliner Sprinter 3500: Equipment adaptive/mobility

Affects Freightliner Sprinter 3500 · 2016 — about 1 vehicles.

The hazard

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.

What to do

Midway has notified the affected owner and a Ricon dealer will replace the lift positioning input cam, free of charge. The recall began February 27, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or Midway customer service at 1-574-264-2530.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational