Mercedes-Benz · United States · Mod
Mercedes-Benz C 300, E 400 +3 more: Seats
Affects Mercedes-Benz C 300, E 400, C300, AMG C43, AMG C63 · 2017–2018 — about 23K vehicles.
The hazard
If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.
What to do
Mercedes will notify owners, and dealers will inspect the locking of the seatback on the affected vehicles and replace the seatback lock, as necessary, free of charge. An interim owner letter was mailed on April 12, 2019 to notify owners. Owners will receive a second notification when the remedy is available. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040007.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational