Mercedes-Benz · United States · High
Mercedes-Benz Sprinter (VS30): Steering — shaft sector
Affects Mercedes-Benz Sprinter (VS30) · 2019 — about 4K vehicles.
The hazard
The steering shaft disconnecting from the steering gear can cause a sudden loss of steering control, increasing risk of a crash.
What to do
Daimler Vans will notify owners, advising them to stop driving the vehicle immediately. Dealers will inspect the bolts connecting the steering shaft to the steering gear, fully tightening and/or adjusting them, as necessary, free of charge. The recall began February 15, 2019. Owners may contact Daimler Van's customer service at 1-800-367-6372. Daimler Van's number for this recall is 2019010006.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational