Hale · United States · Crit
Hale Smartfoam: Equipment
Affects Hale Smartfoam · — — about 43 vehicles.
The hazard
If the fire fighting foam chemical injection is unavailable, it can impact the fire fighting and/or vapor mitigation efforts, which increases the risk of injury to bystanders and emergency personnel.
What to do
Hale will notify the fire truck manufacturers that purchased the equipment, and dealers for those companies will replace the SmartFoam 6.5 12 volt systems with SmartFoam 6.5 24 volt systems and a voltage converter, free of charge. The recall began September 11, 2019. Final remedy letter was sent November 11, 2019. Owners may contact Hale customer service at 1-800-533-3569. Hale's number for this recall is SB-175.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational