Carrier Comfortpro: Equipment

Affects Carrier Comfortpro · — — about 4K vehicles.

The hazard

Without a GCFI connector, in the event of an electrical short, the user has an increased risk of an injury.

What to do

Carrier will notify owners, and dealers will install a GFCI connector and an AFCI, free of charge. Carrier issued owners an interim notification on March 22, 2019. Owners may contact Carrier customer service at 1-800-448-1661. Carrier's number for this recall is R-964.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational