American Heritage · United States · Mod
American Heritage Trolley: Equipment adaptive/mobility
Affects American Heritage Trolley · 2017–2018 — about 4 vehicles.
The hazard
If the wheelchair platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
What to do
American Trolley will notify owners and Ricon dealers will replace the defective input cams, free of charge. The recall began September 5, 2019. Owners may contact American Trolley customer service at 1-800-255-6827.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational