KZRV · United States · Mod
KZRV Durango Gold: Structure — escape/egress/exit
Affects KZRV Durango Gold · 2017–2018 — about 130 vehicles.
The hazard
If the sofa delays using the exit window in the event of an emergency, the occupants have an increased risk of injury.
What to do
KZRV will notify owners, and dealers will replace the sofa back with a back that isn't as tall, free of charge. The recall began on March 19, 2018. Owners may contact KZRV customer service at 1-800-768-4016 extension 154 or 153. KZRV's number for this recall is KZ-2018-01.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational