Western Star 4900: Steering — tie rod assembly

Affects Western Star 4900 · 2016 — about 41 vehicles.

The hazard

If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.

What to do

DTNA will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. DTNA issued an interim to owners on December 4, 2017. The recall began on March 7, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-751.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational