Mercedes-Benz · United States · Crit
Mercedes-Benz Sprinter 3500, Sprinter 2500: Power train — driveshaft
Affects Mercedes-Benz Sprinter 3500, Sprinter 2500 · 2016 — about 109 vehicles.
The hazard
A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.
What to do
DVUSA will notify owners, and dealers will install the missing catch strap for the driveshaft, free of charge. Daimler issued an interim notification to owners on November 17, 2017. The recall began on December 21, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational