Freightliner Sprinter 2500, Sprinter 3500: Electrical system — software

Affects Freightliner Sprinter 2500, Sprinter 3500 · 2013–2016 — about 3 vehicles.

The hazard

The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.

What to do

DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational