Gillig Low Floor: Suspension

Affects Gillig Low Floor · 2015–2016 — about 3K vehicles.

The hazard

An unexpected loss of suspension air bag pressure while driving would result in an abrupt reduction in suspension height, potentially increasing the risk of a crash. A loss of suspension air bag pressure could also occur during vehicle servicing, increasing the risk of injury to maintenance personnel.

What to do

Gillig will notify owners and pay fleets to inspect the front and rear kneeling modules. A snap ring reset tool will be provided free of charge to permanently seat the snap ring in the intended groove. The recall began on June 2, 2017. Owners may contact Gillig customer service at 1-800-735-1500.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational