Norgren · United States · High
Norgren Kneeling Module: Suspension
Affects Norgren Kneeling Module · — — about 1 vehicles.
The hazard
An unexpected loss of suspension air bag pressure while driving would result in an abrupt reduction in suspension height, potentially increasing the risk of a crash. A loss of suspension air bag pressure could also occur during vehicle servicing, increasing the risk of injury to maintenance personnel.
What to do
Norgren has notified the purchaser and provided them with a snap ring reset tool, free of charge. Owners may contact Norgren customer service at 1-303-794-2611.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational