Crossroads · United States · Crit
Crossroads Z1: Equipment — furnace
Affects Crossroads Z1 · 2016–2017 — about 13 vehicles.
The hazard
If the cover indicates the wrong hot tube location, someone may unexpectedly touch the hot exhaust tube, increasing their risk of injury. Additionally, if a plastic return tube was installed there is an increased risk of fire.
What to do
Crossroads will notify owners, and dealers will replace the exhaust cover, free of charge. The recall began on February 26, 2016. Owners may contact Crossroads customer service at 1-855-226-7496. Crossroad's number for this recall is 40-2015.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational