Volvo VN: Suspension — lower ball joint

Affects Volvo VN · 2009–2015 — about 15K vehicles.

The hazard

Failure of the ball joint may cause separation of the socket and a complete loss of steering, increasing the risk of a crash.

What to do

Volvo will notify owners, and dealers will inspect and replace the drag links, free of charge. Parts are not currently available. Volvo issued an interim notification to owners on October 28, 2015. Replacement parts are now available. Notices to owners were mailed on March 1, 2016. Owners may contact Volvo customer service at 1-877-800-4945 option #1. Volvo's number for the vehicle inspection is RVXX1508. Volvo's number for the replacement of drag links is RVXX1509.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational