Heartland · United States · Mod
Heartland Elkridge, Road Warrior +5 more: Equipment — recreational vehicle/trailer
Affects Heartland Elkridge, Road Warrior, Landmark 365, Bighorn, Torque, Cyclone, Edge · 2015 — about 2K vehicles.
The hazard
If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
What to do
Heartland has notified owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on April 13, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-20.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational