Frontline Communications · United States · High
Frontline Communications Mobile Medical Unit: Equipment adaptive/mobility
Affects Frontline Communications Mobile Medical Unit · 2007–2011 — about 9 vehicles.
The hazard
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
What to do
Frontline will notify owners to contact Ricon Customer Service to arrange for the installation of supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on February 25, 2015. Owners may contact Frontline customer service at 1-727-573-0400, or Ricon customer service at 1-800-322-2884.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational