Mercury · United States · High
Mercury Grand Marquis: Steering
Affects Mercury Grand Marquis · 1995–2002 — about 2K vehicles.
The hazard
If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.
What to do
Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational