Ricon · United States · High
Ricon S5510: Equipment adaptive/mobility
Affects Ricon S5510 · — — about 4 vehicles.
The hazard
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
What to do
Gillig will notify owners to contact Ricon and have supplemental platform support bumpers installed. Any platform that has already started cracking will be replaced, free of charge. The recall began on March 16, 2015. Owners may contact Gillig customer service at 1-800-735-1500, or Ricon customer service at 1-800-322-2884.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational