Starcraft Bus · United States · High
Starcraft Bus Starquest, Ultrastar +6 more: Equipment adaptive/mobility
Affects Starcraft Bus Starquest, Ultrastar, Allstar, XLT, Xpress, Allstar XL, MVP, Starlite · 2006–2012 — about 969 vehicles.
The hazard
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
What to do
Starcraft Bus will notify all owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began in January 2015. Owners may contact Starcraft Bus customer service at 1-800-348-7440, or Ricon customer service at 1-800-322-2884.