Ameritrans M2 Series, E Series: Equipment adaptive/mobility

Affects Ameritrans M2 Series, E Series · 2012–2014 — about 26 vehicles.

The hazard

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

What to do

Ameritrans will notify owners to take the shuttle buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on January 5, 2015. Owners may contact Ameritrans customer service at 1-574-262-8935 or Ricon customer service at 1-800-322-2884.

Critical — crash/injury risk now High — injury risk; see remedy Moderate — fix at next service Low — minor / informational