Sutphen · United States · Mod
Sutphen SPH 100, SP 110 +2 more: Equipment — mechanical
Affects Sutphen SPH 100, SP 110, Spi 112, Sai 110 · 2000–2014 — about 181 vehicles.
The hazard
A cable failure may cause the ladder to collapse in use, increasing the risk of injury to a user.
What to do
Sutphen will notify owners, and dealers will inspect and repair or replace the ladders, as necessary, free of charge. The recall began in October 2014. Owners may contact Sutphen customer service at 1-866-287-5549. Sutphen's number for this recall is NACIS# 336120.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational