IC Bus · United States · High
IC Bus Be, Ae +9 more: Equipment adaptive/mobility
Affects IC Bus Be, Ae, Ce, Re, Fe, Casb, Iccb, Recb, Resb, Fesb, Besb · 2007–2015 — about 5K vehicles.
The hazard
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
What to do
Navistar will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on January 29, 2015. Owners may contact Navistar customer service at 1-331-332-1590 or Ricon customer service at 1-800-322-2884. Navistar's number for this recall is 14518.