Diamond Coach · United States · High
Diamond Coach PT, Vip: Equipment adaptive/mobility
Affects Diamond Coach PT, Vip · 2006–2011 — about 45 vehicles.
The hazard
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
What to do
Diamond will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall is expected to begin in November 2014. Owners may contact Diamond customer service at 1-800-442-4645 or Ricon customer service at 1-800-322-2884.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational