Collins · United States · High
Collins Super Bantam, Grand Bantam +5 more: Equipment adaptive/mobility
Affects Collins Super Bantam, Grand Bantam, DE416WR, DE516WR, DH416WR, Mid Bus Grand Guide, Mid Bus Super Guide · 2006–2014 — about 2K vehicles.
The hazard
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
What to do
Collins will notify owners, and dealers will install a supplemental platform support bumper kit. Any platform that has already started cracking will be replaced, free of charge. The began on December 15, 2014. Owners may contact Collins customer service at 1-800-533-1850 or Ricon customer service at 1-800-322-2884.
Critical — crash/injury risk now
High — injury risk; see remedy
Moderate — fix at next service
Low — minor / informational